8212 Transit Rd
Williamsville, New york, US
Best Cigar Values uses a 256-bit SSL certificate to establish
a secure encrypted connection between your computer and
their servers. This connections protects your sensitive data.
All pages, content, credit card,and transaction information is
protected by the same level of security used by banks.
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If you would like to return merchandise, the merchandise must have been purchased within the last 30 days AND you must obtain an RMA# (Return Merchandise Authorization) from BestCigarValues.com. You may do so in one of two ways:
1. You may email us at returns@BestCigarValues.com. You MUST include your order number, the item you are returning, and the reason you are returning the merchandise.
2. You may call Customer Service at 716-689-2914 Monday through Friday 8:00AM to 5:00PM EST and speak to a Customer Service Representative.
Notice: No returns will be accepted without prior authorization.
Once you have obtained a RMA#, please follow these simple guidelines to return your cigars:
IMPORTANT! Please DO NOT return any cut or partially smoked cigars. Cigars believed to be unsmokable or defective must still be in a condition to be sent back to the manufacturer. If returns are received in less than adequate condition, our Returns Department reserves the right to refuse the package and/or deny or pro-rate your credit accordingly.
Please pack the cigars securely in a clean, odor-free carton suitable for shipping.
Enclose your original invoice in the carton, if possible.
Prominently display the RMA# on the OUTSIDE of the package and address the package to:
8212 Transit Road
Williamsville, NY 14221
Best Cigar Values is hosted by Shopify Inc. (NYSE:SHOP)
Backed by the leading ecommerce platform enables them to
offer 99.99% uptime and 24/7 monitoring.With a large
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Best Cigar Values is certified Level 1 PCI DSS compliant, the hightest level of security certification.
This certification signifies their compliance with standards for
security policies,technologies and ongoing processes that
protect their payment systems from breaches and theft of
Learn more about PCI.